“ The mark of a professional civil service is having at hand a number of informed policy choices for any given scenario. The key to this is a strong, internationally-informed knowledge base.”

— Mark Evans, Director of the Institute of Governance, ANZSOG

“ Those who lead public sector organisations have the capacity to innovate by listening to all their stakeholders and properly evaluating their responses.”

— Richard Common, Senior Research Fellow in Public Management, Manchester Business School

“ Few people are born leaders — most have to learn how to acquire the skills that make them effective managers and communicators. Good public sector management is about leading teams”

— Andrew Massey, Professor of Public Administration, University of Exeter

“ Any idiot can make a decision, or design a policy. The real challenge is developing the capacity to actually implement the decision.”

— Wayne Parsons, Profesor of Public Policy, Queen Mary, University of London

“ Learning online can be as engaging and effective as in any classroom, with the advantages of flexible timing and interaction with international participants”

— Ellen Roberts, director of the e-Masters in Public Policy and Management at the University of York